Refund Policy

Changes to Orders / Refunds / Cancellation of Orders 

Please note that all items are non-refundable.

If you would like to make changes to your order (such as changing of gift message and etc), please kindly contact us via WhatsApp +65 8894 5605 as soon as possible. 

Any change request to your gift message and/or photo (for floral frames) after they have been printed & prepared will incur an additional $8 for reprints & re-preparation.

Any orders that are wrongly prepared and sent, please kindly contact us within 7 days from the delivery date and we will arrange for an exchange within the next 7 working days upon receiving your contact